FAQ

Q- Are you insured.

A- Yes we are insured for $2,000,000 per event. Proof of insurance can be presented to your banquet facility if they require it.

Q- Can we sign and complete a contract via email.

A- Yes you can our contract is fillable via desktop computer or mobile device.

Q - Are your prices on your website.

A- No our prices are customizable to each event because of factors of venue location, set up times and breakdown times.

Q- What do I need to do to reserve an item or items.

A- We would just need a 25% deposit and a completed/signed contract.

Q- Is there a delivery charge.

A- Depending on venue/location and also If your order is under $500 might require a delivery fee.

Q- What happens if I cancel my order.

A- You would loose your deposit.

Q- Can I pick up my order.

A- All of our rentals have to be delivered and picked up by our staff.

Q- How far in advance should I have to reserve my item or items.

A- As early as possible to guarantee availability.

Q- What is your source of payment.

A- We accept debit/credit cards (Checks can be used if paid four weeks prior to event date)

Q- What is the length of my rental.

A- Length of the rental if for your event date and time of event (unless prior arrangements are made with us).

Q- What if any of rentals are missing or damanged.

A- Renter is responsible any missing or damaged items.